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This
area is to assist you with any technical difficulties you
may have with Purpose or related products. If you do not find
the answer here, please check out our FAQ
section. If you still have a problem related to a Purpose
products, email support@purposehosting.com.au
or use our contact form, detailing
as many relevant information as needed to assist with your
problem.
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Please note: Although most email programs will successfully
receive HTML messages, some recipients may either intentionally
or unknowingly, change their individual settings rendering
their computer unable to accept our eStationery. If so, you
can ask them to change their settings, or unfortunately you
may need to accept that as the majority of people will see
your great new stationery, a very small section may not, although
all efforts have been made.
Purpose
eStationery is made for use with Microsoft Outlook & Outlook
Express up to XP and 2003. It may be used with other email software, but this
is not supported by us.
We can
not guarantee all people will see your stationery as you do,
as this can in some cases rely on the recipients computer
settings. Our eStationery and instructions are based on the
most common email programs and the most widely accepted settings.
Purpose eStationery is mostly designed to work with PC Microsoft
products.
Macintosh
users can receive these emails fine, but unfortunately can
not use the Purpose eStationery system to send such emails.
Netscape
and Lotus Notes users are fortunately a small
minority in business, and they can not receive or use this
system.
MS Vista users may not find they are able to install our eStationery or eNewsletters.
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